"Wi-Fi service is one issue that we rarely get complaints about any more. We sometimes get support tickets that are vague in nature but through the portal, we can quickly identify the issue and in most cases resolve it remotely. This is hugely beneficial for our small network support team."

”The reaction to the new automation from our staff carrying out this work, is great. Since rollout, it's working well, without any issues. Change requests are responded to quickly by the Agile team and they're very professional to work with."

“There's nothing more frustrating for students than when Wi-Fi drops. Here, it just works. It's like switching on the lights. We know that students will probably spend more time at their desks here rather than on campus this year, but network capacity isn't an issue for us.”

“The project enables a key part of our business strategy to turn Stellium into a major critical national infrastructure provider and data hub for the UK. It has also had a significant commercial benefit to us in the form of reduced transit and peering costs, which have fallen by almost 70 percent."